Army National Guard (ARNG) Family Assistance Center (FAC) Coordinator
Position
Title: Army National Guard
(ARNG) Family Assistance Center (FAC) Coordinator
Location: Indianapolis,
IN
Availability: Now
Availability: Now
Salary: $46,600 - $49,100 Annual
Deadline for Application: October 1, 2012
Deadline for Application: October 1, 2012
Military Personnel Services Corporation (MPSC) is seeking a qualified individual to serve as Family Assistance Center (FAC) Coordinator for the National Guard throughout the State of Indiana. The FAC Coordinator will provide family assistance for deployed service members and their families. The FAC Coordinator will serve as the liaison between the chain of command and the chain of concern, providing assistance to families in preparing for and coping with all aspects of mobilization.
Major responsibilities include (not all inclusive)
·
FAC
Coordinators shall provide information, assistance, referral, and follow-up
services to Servicemembers, Families and Survivors from all branches of service
and components regarding pay/financial issues, military medical benefits, legal
issues, ID Cards/DEERS enrollment, and a wide variety of other Family related
issues. Assistance shall be available 24
hours a day, 7 days a week and follow-up shall occur within 72 hours of initial
contact. All cases shall be documented
in the Guard Family Management System (GFMS).
·
FAC
Coordinators shall coordinate financial assistance from military, governmental
and civilian organizations as needed to assist Service Members, Family members
and Survivors experiencing financial hardships.
This includes referral to appropriate offices, agencies and organizations.
·
FAC
Coordinators shall develop and maintain a directory of resources, agencies and
organizations that are available to assist Service Members, military Families
and Survivors. Additionally Family
Assistance Coordinators shall keep abreast of research and policy/legislative
changes impacting Service Members, Family members and Survivors.
·
FAC Coordinators shall provide advice and guidance to Family
Readiness Groups (FRG’s) as required by the SFPD. They shall assist the FRG in gathering,
collating, maintaining and disseminating information and resources to Families.
·
FAC
Coordinators will function as the Family Assistance POC for the State Family
Assistance Program. This individual will assist the SFPD with the management
and administration of all Family Assistance Center operations and will provide
guidance and assistance to FAC Specialists. Additionally, they will function as
the link to the regional manager in each state.
Qualifications –
·
Family
Assistance Coordinators shall have broad based knowledge, experience, and
skills in the areas of military personnel, human resources, and Family programs
as well as an understanding of the ARNG.
The contract employee must demonstrate a working knowledge of military
well-being programs, Family programs, and the deployment support cycle
requirements.
·
Contractor
must be a self-starter and require minimum oversight.
·
Contractors
must be computer literate and proficient in preparing Microsoft Word, Excel,
and PowerPoint documents. Contractors
must have the ability to gather information, make recommendations for program
improvement, synthesize information, and provide communication (orally and
written) to disseminate information throughout the organization. Contractors must have the ability to develop
PowerPoint briefings as directed.
·
Must
have a current and valid driver’s license.
·
Must
have ability to pass required background investigations, with a minimum NACI
clearance.
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